Understanding customer communications better.
We're on a mission to transform how organizations understand and act on customer communications through AI-powered insights.
Our mission
At Sentiva, we are dedicated to transforming the way organizations understand and engage with their customers. Our mission is to provide deep, actionable insights from every customer interaction through advanced AI analysis. We help businesses build stronger relationships and deliver better experiences.
We're customer-obsessed — putting in the time to understand the nuances of communication and sentiment in every interaction. We partner closely with our customers to ensure they get maximum value from our platform. Our commitment to privacy and security means your data is always protected while we help you unlock its full potential.
The Numbers
- Raised
- $100M
- Companies
- 15K
- Messages Analyzed
- 0.9M
- Insights Generated
- 150M
Meet the team
Founded by AI and communication experts.
Sentiva is founded by leaders in artificial intelligence, natural language processing, and customer experience, backed by top-tier investors.
The idea for Sentiva was born when our founders, who had extensive experience in customer success and AI, noticed a critical gap: businesses were sitting on a goldmine of customer communications data but lacked the tools to extract meaningful insights from it.
Today, Sentiva transforms how organizations understand their customers by analyzing communications data using advanced AI. More than 30,000 companies rely on Sentiva to understand customer sentiment, identify trends, and make data-driven decisions that improve customer relationships and drive growth.
The team
Michael Foster
Co-Founder / CTO
Dries Vincent
Business Relations
Celeste Vandermark
Front-end Developer
Courtney Henry
Designer
Marcus Eldridge
Director of Product
Whitney Francis
Copywriter
Leonard Krasner
Senior Designer
Nolan Sheffield
Principal Designer
Emily Selman
VP, User Experience
Investors
Funded by industry-leaders.
We are fortunate to be backed by investors who share our vision for transforming customer communications through AI.
Venture Capital
Remington Schwartz has been a driving force in the tech industry, backing innovative entrepreneurs who transform industries through AI and machine learning. Their deep expertise in enterprise software and customer experience helps portfolio companies accelerate growth and market adoption.
Deccel has been at the forefront of innovation, investing in pioneering companies across various sectors, including artificial intelligence, enterprise software, and customer experience. Their commitment to supporting transformative technologies has helped produce some of the world's most innovative companies.
Individual investors
Kristin Watson
TechNexus Ventures
Emma Dorsey
Innovate Capital Partners
Alicia Bell
FutureWave Investments
Jenny Wilson
SynergyTech Equity
Anna Roberts
NextGen Horizons
Benjamin Russel
Pioneer Digital Ventures
Careers
Join our fully remote team.
We work together from all over the world, bringing diverse perspectives to help businesses better understand their customers.
Open positions
| Title | Location | Read more |
|---|---|---|
Engineering | ||
| iOS Developer | Remote | View listing |
| Backend Engineer | Remote | View listing |
| Product Engineer | Remote | View listing |
Design | ||
| Principal Designer | Remote | View listing |
| Designer | Remote | View listing |
| Senior Designer | Remote | View listing |
We've improved customer satisfaction by 40% in just 6 months using Sentiva's insights.
Veronica Winton
Head of Customer Success, Planeteria